Skip to main content

Water Heater Service & Replacement

Repairs and replacements for tank and tankless units with safe venting, gas/electric checks, and performance tuning.

Types
Tank & Tankless
Fuel
Gas/Electric
Sizing
Right‑Sized
Warranty
Workmanship

Why Choose Us for Water Heaters

Safe diagnostics, code‑correct installs, and performance tuning to restore hot water fast.

Code & Safety

Venting, gas/electric, and pans/drains to code.

Sized Right

Demand and recovery matched to your needs.

Performance Tuned

Thermostat, mixing, and recirculation configured.

Common Services

Repair, replace, or upgrade.

Rental Cabins

Guest-Ready Maintenance

Never again scramble for repairs between bookings. Our 4/8/12 visit packages handle everything from leaky faucets to broken appliances before guests even notice.

Rental Cabins

Turnover Crisis Prevention

End the nightmare of delayed check-ins. Our maintenance teams coordinate to ensure every cabin is spotless and fully functional for every guest.

Rental Cabins

Curb Appeal That Sells

Professional landscaping and lawn care that keeps your cabins looking magazine-worthy, attracting premium bookings and repeat guests.

Rental Cabins

Emergency Response Guarantee

24/7 priority access means no more lost revenue from emergency breakdowns. We fix critical issues within hours, not days.

Rental Cabins

Profit-Maximizing Bundles

Combine all services for unbeatable pricing. One monthly invoice, one point of contact, and maximum profit from every rental.

Rental Cabins

Smart Seasonal Preparation

Weatherproof your cabins before the season hits. Prevent costly damage and ensure year-round bookings with proactive maintenance.

Residential Properties

Preventive Maintenance Peace of Mind

Stop worrying about what might break next. Monthly visits catch small issues before they become expensive emergencies.

Residential Properties

Seasonal Safety Protection

Never forget critical safety checks again. We handle smoke detectors, carbon monoxide tests, and weather preparation annually.

Residential Properties

Priority Emergency Response

Skip the wait times and get priority service when you need it most. No more waiting days for a plumber.

Residential Properties

Condo/HOA Coordination

We handle all the paperwork and coordination with your association, making maintenance hassle-free in community living.

Residential Properties

Member-Only Project Pricing

Save thousands on major renovations and replacements with exclusive member rates and preferred contractor access.

Residential Properties

Comprehensive Home Protection

From plumbing to electrical to general repairs - one membership covers all your home's essential systems.

Commercial Properties

Business Continuity Protection

Never lose revenue to maintenance issues again. Priority scheduling and emergency response keep your business running smoothly.

Commercial Properties

Compliance Documentation

Stay audit-ready with professional documentation, photo evidence, and detailed reports that satisfy inspectors and insurance requirements.

Commercial Properties

After-Hours Convenience

We work around your business hours so maintenance never interrupts your operations or customer experience.

Commercial Properties

Multi-Location Efficiency

Manage maintenance across all your properties with one streamlined membership and consistent pricing everywhere.

Commercial Properties

SLA Guarantee

Contractual service level agreements ensure we meet your response times and quality standards every time.

Commercial Properties

Cost Control Predictability

Eliminate budget surprises with fixed monthly fees and transparent pricing for all maintenance and repairs.

Associations

Board-Ready Transparency

Professional reports with photos and detailed scopes keep your board informed and satisfied with maintenance decisions.

Associations

Consistent Community Standards

Every common area and amenity maintained to the same high standard, creating pride and value for all residents.

Associations

Bulk Savings Advantage

Leverage your community size for significant cost savings on maintenance, repairs, and capital improvements.

Associations

Resident Satisfaction Guarantee

Happy residents mean higher property values. Our proactive maintenance prevents complaints before they start.

Associations

Seasonal Amenity Perfection

Pools, landscaping, lighting, and pathways always look their best, enhancing your community's appeal and market value.

Associations

Vendor Coordination Simplified

We handle permits, scheduling conflicts, and contractor coordination so your board can focus on community governance.

Water heater issues?
We repair or replace quickly and safely

Common Issues We Handle

Here are the problems we most frequently resolve and how we approach them.

Leaking Tank

Immediate replacement to prevent damage.

No Hot Water

Emergency diagnostics and repair.

Vent/Gas Concerns

Correct unsafe conditions promptly.

Before We Arrive: Do This If Safe

Quick steps to reduce damage while we dispatch an emergency service professional.

Access & Utilities

Clear access; share breaker/gas info.

Model Info

Provide make/model or photos of labels.

Leak Status

Tell us if pan/drain exists and if leaking now.

Repair Methods & Equipment

Professional tools and techniques to resolve issues and restore service safely.

Safe Connections

Dielectric unions, gas flex, shutoffs, bonding.

Venting/Condensate

Materials and routing per manufacturer/AHJ.

Startup & Tuning

Purge air, set temps, test safeties and flow.

Response Levels & ETA

Response targets vary by priority and area coverage.

Standard
2–5 days

Planned replacements and service.

Priority
48 hours

Accelerated scheduling for outages.

Emergency
Same‑day

Leaking tanks or critical no‑hot‑water.

What To Expect

A fast, professional process focused on minimizing damage and restoring service safely.

1

Assess & Protect

Verify utilities and protect area.

2

Repair/Replace

Fix components or set new unit safely.

3

Test & Tune

Run, purge, and test safety devices.

4

Care Plan

Maintenance tips and schedule.

Trusted locally for mechanical service

Restore reliable hot water today

When To Call Us

If any of these happen, call immediately. We'll walk you through shutoffs and dispatch a licensed pro.

Leaking/Old Tank

Replace before catastrophic failure.

Inconsistent Temps

Tune or upgrade for stable comfort.

Efficiency Goals

Upgrade models to save energy.

Transparent, Upfront Pricing

Clear quotes for repair vs. replacement—no surprises.

Arrival & Assessment

We confirm scope and provide options first.

Options & Pricing

Good/better/best paths with pros/cons.

Warranty

Workmanship coverage; manufacturer applies.

Related Repair Services

Explore other services commonly associated with emergencies.

Mechanical Service Areas

Serving Sevier, Knox, and surrounding counties.

Sevierville

Service Available

Pigeon Forge

Service Available

Gatlinburg

Service Available

Knoxville

Service Available

Maryville

Service Available

Alcoa

Service Available

Frequently Asked Questions

Quick answers to common questions during a plumbing emergency.

Q

Repair or replace?

A

We assess age, condition, and cost to recommend best value.

Q

Tankless maintenance?

A

Annual descaling, filter checks, and vent/condensate inspection.

Q

Do you pull permits?

A

Yes, where required by AHJ.

Q

Time without water?

A

We minimize downtime; many swaps same day.

Q

Gas line sizing?

A

We evaluate and coordinate upgrades if needed.

Q

Do you warranty work?

A

Yes—workmanship warranty plus manufacturer coverage.

Q

Electric models?

A

Yes—breakers, wiring, and bonding verified.

Q

Rebates available?

A

Utilities may offer incentives; we can advise.

Q

Anode rods?

A

We inspect/replace to extend tank life.

Q

Noise issues?

A

Sediment and combustion issues addressed.

Q

Leak alarms?

A

We can add sensors and shutoff valves.

Q

Recirculation?

A

We install comfort systems for faster hot water.

We Also Handle

24/7 coverage for urgent issues and specialized services

Expansion tanks
Mixing valves
Seismic straps
Condensate neutralizers
Recirculation pumps
Pan drains
Expansion tanks
Mixing valves
Seismic straps
Condensate neutralizers
Recirculation pumps
Pan drains

What Our Clients Say

Don't just take our word for it. Here's what our satisfied customers have to say about our professional services.

"Contacted Plumbers and had an appointment for the next day. Jake was on time, conducted himself in a professional manner. Very friendly and engaging. Diagnosed the problems and explained them to me. Repairs made in a timely manner at a fair price. Great experience. Highly recommended."

Mark Dome

Homeowner

Plumber In A Box

G

Google

"Jake was awesome! On time, and thorough. I also like that I can reschedule and they had availability that fit our turnovers."

Kendra Ohalloran

Property Manager

Plumber In A Box

G

Google

"Plumber In A Box were excellent. They took my call right away and were in my property within hours to get everything done. They did a great job at a great value. I highly recommend them to anyone. Thier technician was professional, punctual, polite. I couldn't ask for more. Thanks"

Heba Fahmy

Property Owner

Plumber In A Box

G

Google

Fix or Replace Your Water Heater

Safe, code‑compliant service with tuned performance.