Frequently AskedQuestions

Plumber in a Box is Sevierville's premier professional plumbing service, providing expert repairs and installations across Sevier County. We are a specialized division of The Box Advantage Group, dedicated to delivering "In A Box" convenience with master-level plumbing expertise.

Based in Sevierville, we primarily serve Sevier County (including Pigeon Forge and Gatlinburg), Knox County (Knoxville), Blount County (Maryville/Alcoa), and Jefferson County (Dandridge). We are the go-to plumbers for local residences, mountain cabins, and businesses.

Yes, every plumber on our team is fully licensed in the state of Tennessee, bonded, and insured. We pride ourselves on maintaining the highest local standards for safety and professional plumbing excellence.

Absolutely. We provide 24/7 emergency plumbing response for Sevierville and surrounding areas. Whether it's a burst pipe at 3 AM or a weekend water heater failure, Plumber in a Box is ready to help.

Our "In A Box" approach means you get professional-grade plumbing service with unmatched convenience. We've streamlined our scheduling and pricing to ensure you get expert care without the hassle, all while maintaining the personalized touch of a local Sevierville business.

We handle all urgent plumbing needs including burst pipe repairs, slab leaks, emergency drain clearing, water heater failures, sewer line backups, and gas line concerns for Sevierville homes and rentals.

As we are locally based in Sevierville, we guarantee a rapid response—often within 2 hours or less for emergency calls throughout Sevier County.

Yes, we provide full plumbing design and installation for new residential builds, commercial properties, and custom mountain cabins throughout our service area.

We install everything from high-efficiency toilets and designer faucets to garbage disposals, dishwashers, and complete outdoor kitchen plumbing systems.

Yes! We specialize in preventive maintenance for Sevierville and Gatlinburg rental properties, including winterization, leak monitoring, and water heater flushes to protect your investment.

Our team uses advanced technology for hydro-jetting, sewer camera inspections, and trenchless pipe repairs to solve even the most stubborn drainage issues.

We love remodels! We handle all plumbing aspects of your renovation, from moving lines to installing premium fixtures, ensuring your project is code-compliant and beautiful.

Yes, we are experts in both traditional tank and modern tankless water heater installation, repair, and maintenance.

We provide transparent, upfront pricing. For most jobs, we give you a clear quote before any work begins so there are never any surprises on your bill.

Yes! Our Box Advantage Membership ($14.95/month) gives you 5% off all labor, priority scheduling, and peace-of-mind inspections. It covers all your properties in our service area.

We believe in being upfront about our emergency rates. While after-hours service may have a different structure, we always communicate costs clearly before dispatching a technician.

We accept all major credit cards, checks, and digital payments for your convenience.

Yes, we offer free, no-obligation estimates for most plumbing projects. Contact us today to schedule your consultation.