Frequently AskedQuestions

Plumber in a Box is a professional plumbing service company, part of The Box Advantage Group family. We provide comprehensive plumbing services including emergency repairs, installations, maintenance, and new construction plumbing for residential and commercial properties.

We serve multiple counties in Tennessee including Sevier County, Knox County, Blount County, and Jefferson County. Contact us to confirm service availability in your specific location.

Yes, all our plumbers are fully licensed, bonded, and insured. We maintain the highest standards of professionalism and safety in all our plumbing services.

Yes, we provide 24/7 emergency plumbing services. We guarantee quick response times for urgent situations to minimize damage and ensure your safety.

Our "In A Box" approach means you get professional-grade plumbing service with the convenience and reliability you deserve. We've streamlined our processes to ensure you get the professional care you need, when you need it, with transparent pricing and guaranteed satisfaction.

We provide 24/7 emergency plumbing services including burst pipe repair, leak detection, drain clearing, water heater issues, sewer line problems, and other urgent plumbing emergencies.

We guarantee response within 2 hours for emergency calls, with most issues resolved the same day.

Yes, we provide complete plumbing installation for new construction projects, including pipe installation, fixture setup, system testing, and code compliance.

We install all types of plumbing fixtures including kitchen fixtures (sinks, dishwashers, garbage disposals), bathroom fixtures (toilets, showers, bathtubs, faucets), outdoor fixtures, water heaters, and smart home plumbing systems.

Yes, we offer comprehensive preventive maintenance including winterization, leak detection, water heater maintenance, drain cleaning, and system inspections to prevent costly repairs.

Yes, we provide complete drain and sewer services including drain cleaning, sewer line repair, video inspection, hydro jetting, and root removal.

Absolutely! We handle all plumbing aspects of bathroom and kitchen remodels including fixture installation, pipe relocation, new plumbing lines, and system upgrades.

Yes, we install, repair, and maintain all types of water heaters including traditional tank water heaters, tankless water heaters, and heat pump water heaters.

We provide transparent, upfront pricing for all our services. Pricing is based on the scope of work, materials needed, and time required. We always provide a detailed quote before starting any work.

Yes! Plumber in a Box is part of The Box Advantage Group family. You can join The Box Advantage Membership for $14.95/month which provides 5% off all labor, priority scheduling, and additional benefits for all your plumbing needs. Contact us for more details.

No, we believe in transparent pricing. All costs for services are clearly outlined in your quote before work begins. There are no hidden fees or surprise charges.

We accept various payment methods and can discuss payment options for larger projects. Contact us to discuss what payment options are available for your specific situation.

Yes, we provide free estimates for all plumbing projects. Contact us to schedule a consultation and receive a detailed quote for your plumbing needs.